Ordos strengthens 'warm city' brand to boost business environment

Ordo is stepping up efforts to improve the business environment under its "Five-Heart Warm City" brand, aiming to deliver more efficient governance, boost investment confidence, and improve quality of life.

"I will serve as an evaluator this year, going through administrative procedures and public services to identify bottlenecks and propose solutions," said Zhou Bin, one of more than 200 newly appointed business environment evaluators.

Now in its fourth year, the program allows participants to engage in on-site assessments of public services.

In 2025, the evaluators conducted 140 themed activities and collected 996 suggestions, helping resolve issues such as difficulties faced by small and medium-sized enterprises in bidding for construction projects and challenges in employee commuting and utility pricing.

Ordos has taken the lead in the region with a series of pioneering reforms. It has established an experience officer mechanism, advanced legislation in the business environment sector, set up a dedicated service agency, launched a cross-department coordination platform, and tested a "no-certification city" initiative.

These measures form the backbone of its "Five-Heart" approach – policies that are attentive, services that are efficient, investment that is secure, governance that is responsive, and living conditions that are comfortable.

In 2026, the city released a new action plan to further enhance its business environment, marking the seventh upgrade of its reform roadmap and introducing more than 1,300 measures to date.

The plan focuses on six key areas: enterprise services, administrative efficiency, market competition, industrial ecosystem, legal environment, and social development.

It aims to provide support at every stage of business development, ensure access to key resources, and improve the overall business environment.