Alibaba's OneTouch helps foreign trade firms go global

Shanghai OneTouch Business Service Co Ltd, a subsidiary of e-commerce giant Alibaba that serves as its International Trade Site in East China, is leading the way in assisting foreign trade firms with their digital transformation and global expansion.

Based in the Shanghai Hongqiao International Central Business District, OneTouch's efforts align with local strategies to promote Silk Road E-commerce.

The company is developing a comprehensive digital ecosystem for cross-border e-commerce — focusing on enhancing cross-border payments, international logistics and bonded warehousing. This ecosystem aims to attract and nurture talent, fostering a robust network of interconnected enterprises that stimulates dynamic trade interactions.

It also offers end-to-end digital trade services, including opportunities identification, order management and logistics. By integrating generative AI technologies, the company is fostering innovative and sustainable trade practices.

Furthermore, OneTouch is involved in the development of the Global Service Center for Chinese Enterprises within the Hongqiao Linkong Economic Park. The initiative empowers sellers to boost their global competitiveness, by leveraging the supply chain strengths of the Yangtze River Delta region.