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Consumers can seek compensations from the proprietors of public businesses when they suffer bodily damages

Telephone number for safeguarding consumers’ rights when their rights are infringed upon

Resolution of consumers’ disputes with merchants over their rights and interests

Limitation of claiming rights when consumers’ rights and interests are infringed upon

When consumers are dissatisfied with the accommodation after checking their room, they shall have the right to check out free of charge

When consumers purchase commodities on the Internet, on television, over telephone, or by mail-order, among others, they shall have the right to return the commodities without cause

Solutions to consumers purchasing substandard commodities

Solutions when a seller forces a consumer to buy extra goods together with their original purchase

Customers have the right not to passively accept the restaurant’s unreasonable requirements including “minimum spending”,“corkage”, and “non-allowance for bringing one’s own drinks”

Protection against Consumer Frauds

Paying attention to problems that may occur in prepaid consumption

Major rights enjoyed by customers who purchase goods with the “Three Guarantees”

When consuming, customers have the right to require merchants to provide personal and property security

When purchasing goods or receiving services, customers have the right to require merchants to guarantee their quality

When inquiring the price, customers can require merchants to provide the real value of goods or services

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