Can I get a tax refund in a hotel in Shanghai?

Yes. The Grand Central Hotel Shanghai on Jiujiang Road in Huangpu district of Shanghai offers a "refund-upon-purchase" service. Having launched the service on Nov 5, 2025, it is the first hotel in the city to host an on-site tax refund counter for its guests.

The hotel enjoys a prime location near major shopping destinations – including the Nanjing Lu Pedestrian Street, People's Square, and the Bund – and is conveniently served by metro lines 1, 2, and 8. It is a popular choice among visitors.

If needed, here is the list of a currently available tax refund counters in Shanghai (updated to November 2025)
(Accepting refund claims from all participating stores citywide)

The Central Shopping Mall
Address: No 139 East Nanjing Lu, Huangpu district
Contact: 021-6330-9323

Shanghai No 1 Yaohan Mall
Address: No 501 Zhangyang Lu, Pudong New Area
Contact: 021-2055-9142

Bank of China – Shanghai Tower Sub-branch
Address: Room B1-06, No 501 Middle Yincheng Lu, Pudong New Area
Contact: 021-5047-0232

Bank of China – Shanghai Branch
Address: No 23 East Zhongshan Road Number One, Huangpu district
Contact: 021-6329-1979

Grand Central Hotel Shanghai
Address: No 505 Jiujiang Lu, Huangpu district
Contact: 021-5353-8888

Zhangyuan
Address: No 258 North Maoming Lu, Jing'an district
Contact: 021-5238-6088

Bank of China – Third Sub-branch on West Nanjing Lu
Address: No 1377 West Nanjing Lu, Jing'an district
Contact: 021-5298-0106

CIIE Tax Refund Counter No 1
Address: NECC Store, National Exhibition and Convention Center, No 333 Songze Avenue, Qingpu district
Temporary counter, to be relocated to a nearby Bank of China outlet in the future
Contact: 021-6972-0762

CIIE Tax Refund Counter No 2
Address: Hall 5.2, National Exhibition and Convention Center, No 333 Songze Avenue, Qingpu district
Temporary counter, to be relocated to a nearby Bank of China outlet in the future
Contact: 021-6972-0762

Bank of China – SJTU Xuhui Campus Sub-branch
Address: No 45 West Guangyuan Lu, Xuhui district
Contact: 021-6448-4460