Chen Xiaohua: Growth potential in service consumption

At the recent Boao Forum for Asia Annual Conference 2026, Chen Xiaohua, founder and CEO of Swan Daojia, highlighted the expanding demand for home services, ranging from one-off cleaning to appliance maintenance and elderly care.

As time-saving services become more appealing and demographic changes increase care needs, previously fragmented demand is becoming more consistent, indicating strong growth potential in service consumption.